The Olympiad fees once paid is non-refundable under any circumstances. However, if in case, there arises any issues on part of Orange Education during the exam such as portal issues, login issues, automatic logouts and any such event of an unforeseen nature, the exam service provider shall make an alternate arrangement to re-conduct the exam which can be on a later date. If issues still persist or Orange Education declares exam as cancelled, the fee paid for such exams will be refunded in full. In an event of such happening, simply drop us an email at email@example.com with your login IDs and transaction reference number (if possible). It will take 7 Bank Working days to process and credit the amount to your bank account.